The Central Board of Secondary Education (CBSE) will penalise its on-screen marking (OSM) service provider Coempt Edu Teck for issues with online marking of Class 12 answer sheets, officials aware of the matter said on Sunday, after users on social media platform X flagged vulnerabilities in its answer script evaluation portal, prompting an acknowledgement from the agency.

The Hyderabad-based company will be fined in line with penalty provisions detailed in its August 2025 tender document, said the officials.

The tender, issued on August 28, provides for a raft of cascading financial penalties pinned on redressal timelines — including a fine of ₹1 lakh for every 15-minute delay in rectifying an issue after a CBSE official flags it to the helpdesk — blocked security deposits and contract terminations.

CBSE may penalise vendor over OSM flaws, blacklisting unlikely